If you are a current renter with MPG and would like to report maintenance, please contact your Property Manager.

If an emergency strikes outside of office hours, please contact one of the preferred trades listed below. Remember to inform your Property Manager by email (include photos/video) as soon as possible.

Below is a list of what is considered an urgent repair –

  • a burst water service
  • a blocked or broken toilet system
  • a serious roof leak
  • a gas leak
  • a dangerous electrical fault
  • flooding or serious flood damage
  • serious storm or fire damage
  • a failure or breakdown of any essential service or appliance provided by the rental provider or agent for hot water, water, cooking, heating, or laundering
  • failure or breakdown of the gas, electricity, or water supply
  • any fault or damage in the premises that makes the premises unsafe or insecure
  • an appliance, fitting or fixture that is not working properly and causes a substantial amount of water to be wasted
  • a serious fault in a lift or staircase
  • repairs or replacements relating to air conditioning, safety devices and any fault or damage which makes the property unsafe or insecure, including pest infestations, mould or damp caused by or related to the building structure.

IF YOU LIVE IN A STRATA BUILDING WITH AN OWNERS CORPORATION:

Please try and decipher whether or not the emergency is in relation to your apartment or the common area. If it is in a common area, please try to locate the details of the Owners Corporation as they will have their own EMERGENCY tradespeople.

Plumber

Esteem Group
1300 791 780
[email protected]

Flo Plumbing
0406 996 893
[email protected]

Titan Plumbing
1300 450 460
[email protected]

Electrician

Lighting Up Melbourne
0423 650 036
[email protected]

Murley Electrical
0419 195 969
[email protected]

Locksmith

Coady’s Security & Maintenance
0433 124 113
[email protected]

ASAP Locksmiths
03) 9510 3151
[email protected]

General Maintenance

Verve Maintenance
9681 8351
[email protected]

Sharkey Construction
0410 756 013
[email protected]

Cleaner

B2B Cleaning Group
1300 505 163
[email protected]

Clean with Care
1300 300 769
[email protected]

Tres Collections Pty Ltd 
0432 411 538
[email protected]

SES
132 500

Emergency Services – Police, Fire or Ambulance
000